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Terms of Use

PLEASE CAREFULLY READ THESE TERMS OF USE (“Terms”) AND THE PRIVACY POLICY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS OF USE, THEN DO NOT ACCESS OR USE THIS WEBSITE.

This website (the “Site”) is operated by Vangarden LLC, doing business as “Seasonal Roots”, which provides this Site and other products and services to you when you visit or conduct business at seasonalroots.com (collectively, “Seasonal Roots Services”.) Seasonal Roots provides the Seasonal Roots Services to you subject to the following conditions. These terms and conditions may be changed or updated without notice at any time at our discretion.

This Site is provided on an AS IS and AS AVAILABLE basis. We make no warranty that the Site will operate error-free.

Do not use this Site if you are under age 18.

  1. Account. You are responsible for protecting your password and controlling access to your account. You are responsible for all orders placed or other actions that are taken through your account.
  2. Copyright. Unless otherwise indicated in the Site, all content and other materials on the Site, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, tools, widgets, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Vangarden, LLC, its licensors, or clients, and are protected by copyright laws. It is strictly prohibited to re-distribute, copy, or republish any of the Site Materials.
  3. Annual Membership Fee. When your application for membership in Seasonal Roots is accepted by Seasonal Roots you agree to pay Seasonal Roots the annual, non-refundable membership fee of $50 the first year and $35 for the following years. The term of the Membership shall be for a period of 12 months following the date of acceptance by Seasonal Roots of your membership application. You agree that unless you notify Seasonal Roots by signing into your account and pressing the ‘Cancel Membership’ function to cancel your membership at least two (2) weeks prior to the anniversary of your membership date, Seasonal Roots will automatically bill your credit card the annual membership renewal fee of $35 on the Monday before the anniversary of your membership acceptance date. Please note that per our 30 day satisfaction guarantee, we will refund an individual’s Membership fee in full if the individual cancels their Membership within the first 30 calendar days after joining.
  4. Refund and Return. If an item is delivered in inedible condition, Seasonal Roots, at its sole option, will either deliver a replacement item of equal or higher value for the inedible item the next time you order, or will issue a credit for the value of the inedible item (in an amount to be determined solely by Seasonal Roots) to your Seasonal Roots member account.
  5. Substitutions. Seasonal Roots buys fruits,vegetables, and other food items from many farmers and food artisans. While our suppliers and our staff do their best to plan out our season, unanticipated events may disrupt our deliveries or ability to provide local food items. These disruptions include acts of God, vehicle problems, damage to our produce, weather, inaccurate quantity estimations by our farmers, and more. During these events, we will make reasonable business efforts to provide substitute(s) or alternative items to replace the items that we do not have. Selection of substitute items will be determined solely by Seasonal Roots. Sometimes we may need to provide substitutions in the week(s) following the problem.
  6. Cancellation/Termination. Seasonal Roots has the right to terminate any Member’s use of the Site and Seasonal Roots Service without cause. Any money that remains in the Member’s account will be refunded after monies that are due Seasonal Roots have been deducted. Any Member may cancel their Membership at any time without cause. Any money that remains in the Member’s account will be refunded after monies that are due Seasonal Roots have been deducted. As noted above, the Seasonal Roots annual membership fee is not refundable after 30 calendar days.
  7. Prohibited Uses. You are solely responsible for all your activity in connection with the Site and the Seasonal Roots Services. As a condition of your use of the Site, you warrant that you will not use the Site and/or the Seasonal Roots Services for any purpose that is unlawful or prohibited, including, without limitation, the following:
    • You may not scrape, spider, crawl or use any other automated device or manual process to harvest data from the Site.
    • You may not, or attempt to, decompile, reverse engineer, disassemble, loan, sell or create derivative works of the Site.
    • You may not access content or data not intended for you or log onto a server or account that you are not authorized to access.
    • You may not, or attempt to, probe, scan or test the vulnerability of the Site or any associated system or network, or to breach security or authentication measures.
    • You may not, or attempt to, interfere with service to any user, host or network, including, without limitation, by means of submitting a virus to the Site, overloading, flooding, spamming, mail bombing or crashing.
    • You may not use information obtained from the Site to solicit other Site users.
    • You may not use the Site to transmit any false, misleading, fraudulent or illegal communications.
    • You may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account or private information from any other user.
  8. Disclaimer. Seasonal Roots makes no claims or warranties that the products or services described on the Site are suitable for specific purposes, complete, timely, reliable, or free from errors, inaccuracies, or typographical mistakes. Except as provided elsewhere in these Terms, Seasonal Roots DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SR DOES NOT WARRANT THAT THIS WEBSITE WILL OPERATE IN AN ERROR-FREE MANNER, OR IS COMPLETELY FREE FROM VIRUSES OR OTHER DESTRUCTIVE OR HARMFUL CODE.
  9. Limitation of Liability. In no event shall Seasonal Roots or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, whether or not Seasonal Roots has been advised of the possibility of the damage, arising out of or in connection with the use or performance of the Site or the Seasonal Roots Services or of failure to provide products and services that you order from Seasonal Roots or its suppliers, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Seasonal Roots be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the Site.
  10. Indemnity. You agree that you shall indemnify and hold harmless Seasonal Roots and its members, directors, officers, employees, and successors and assigns against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use, (ii) any suit, claim, or demand arising from or relating to your use of or subscription to the Seasonal Roots Services, and/or (iii) any suit, claim, or demand arising from the use or inability to use this Site.
  11. Links. Links from this Site to a non-Seasonal Roots website may be provided for your convenience only. Seasonal Roots does not control or review these websites, nor does the presence of a link imply any endorsement of non-Seasonal Roots websites. Seasonal Roots is not responsible for the contents, accuracy, completeness, or security of materials on linked websites. If you elect to access any non-Seasonal Roots websites, you do so at your own risk.
  12. Severability. If any provision of this agreement is found to be invalid, illegal, or otherwise unenforceable, the validity, legality, or enforceability of the remaining provisions shall not be affected in any way.
  13. Governing Law. Seasonal Roots is based in Richmond, Virginia. This Site and your use of it are governed by the laws of the Commonwealth of Virginia, not including its conflicts of laws provisions. You agree to submit to the jurisdiction of the state and federal courts for the City of Richmond, Virginia, and agree that venue in these courts is proper in any legal action or proceeding arising from or related to the Site or the Seasonal Roots Services.